People say its nice to be nice; however people are intent on being rude ! Plain and simple rude... its some kind of weird slave slash owner complex, I am better than you bull shit. Why do they do it? How do we put an end to it ! Asking a simple question can send an individual into hysteria. I love the age old question... are you the only one here? Clearly they have looked around and no one else is there ... but the girl behind the register has to hear - " Thats why no one shops here ! " "They need to hire more people"" I'm on lunch !" and my favorite - " Where is the manager?" Obviously she will appear ( with smoke and all, harp and trumpets) bringing with her a host of other employees so you can be waited on hand and foot , so you can get every possible discount known to man and an addition because you are on lunch! Understand the dynamics of the situation - its lunch time, everyone is running out to get something done, those employees are probably taking lunch too ( oh yeh - they can go at another time ... sure they don't need to eat, even though their shift probably started before yours !), its a ON DAY SALE and you are rushing !
People sometimes comment - she has a attitude - you probably would too, working long hours standing all day for top pay - $8 per hour ! And to have a supervisor breathing down their neck reminding them to ask for a hundred pieces of information from you so the business can stay afloat; may I have your e-mail, please sign up for our store card , would you like to save $0.10 today and for the rest of the year from every dollar you spend after you have spend a minimum of $1000 within the first 3 months of shopping here (smile) and you cut her off mid sentence so she can hear her supervisor tell her she has not received to required quota because she is doing SOMETHING wrong !
Complains are an excuse, a weakness which provides an opportunity, how can you turn it around... think Michelle , what are YOU going to do... how do you contribute to this company ? Well... she thinks ... I do my job to the best of my abilities... I am punctual, and I do ALL my work - SORRY MICHELLE THAT WILL NOT CUT IT ! YOU HAVE TO GO ABOVE AND BEYOND ! Oh Michelle thinks... above and beyond! for $8 - that does not seem right!
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